{"id":757,"date":"2009-05-13T18:46:34","date_gmt":"2009-05-14T01:46:34","guid":{"rendered":"http:\/\/www.talesfromthe.net\/jon\/?p=757"},"modified":"2009-05-13T18:46:34","modified_gmt":"2009-05-14T01:46:34","slug":"users-fixreplies-twitter-no-thanks-for-the-feedback","status":"publish","type":"post","link":"https:\/\/2024.thenexus.today\/index.php\/2009\/05\/13\/users-fixreplies-twitter-no-thanks-for-the-feedback\/","title":{"rendered":"Users: #fixreplies. Twitter: “No. Thanks for the great feedback!”"},"content":{"rendered":"

\"twitterRetweet this. If you disagree with Twitter’s decision to hide replies to ppl you don’t follow, start your replies with #fixreplies.<\/p>\n

— @nazgul (aka Kee Hinckley), on Twitter<\/a><\/p><\/blockquote>\n

56000 tweets later, in We learned a lot<\/a>, Twitter founder @biz admitted that the “user feedback” they had cited as part of their original decision didn’t include Twitter users who liked discovering new people or participating in various conversations.\u00c2\u00a0\u00c2\u00a0 [This isn’t not particularly surprising, since the company’s founders don’t use the service the way most users do, and these days appear primarily focused on celebrities rather than real people.] <\/p>\n

Biz also admitted that user feedback wasn’t actually what drives their decisions:
\n<\/p>\n

The problem with the setting was that it didn’t scale and even if we rebuilt it, the feature was blunt. It was confusing and caused a sense of inconsistency. We felt we could do much better.<\/p><\/blockquote>\n

In the short-term, there’s a partial workaround which has the side effect of destroying the threading of conversations.\u00c2\u00a0 In the longer term, they’re “designing a new feature which will give folks far more control over what they see from the accounts they follow.”\u00c2\u00a0 While this seems like a potentially-good thing, it’ll be tough to do without compromising Twitter’s simplicity.\u00c2\u00a0 And given that it’s taken them almost a year to do even basic integration of search onto profiles, it’s hard to be optimistic about how long it’ll take.<\/p>\n

Biz closes with<\/p>\n

Thanks for all the great feedback and thanks for helping us discover what’s important!<\/p><\/blockquote>\n

Apparently not straightforward communications, getting broad feedback, or users’ desires.<\/p>\n

Good to know.<\/p>\n

jon<\/p>\n

PS: nazgul’s got some excellent perspectives in a comment on Mashable<\/em><\/a>.\u00c2\u00a0 Aliza Sherman’s The Growing Feedback Fiasco<\/a> on Web Worker Daily<\/em> sets #fixreplies in a broader context of how social networks are changing the balance of power and requiring companies to be more aware of — and responsive to — their users’ preferences.\u00c2\u00a0 And Catherine P. Taylor’s Watching Twitter’s #fixreplies Firestorm<\/a> on Social Media Insider<\/em> gives a good feel for the intensity of the tweeting.<\/p>\n

Update<\/strong>: Jenna Worthman’s The Trouble With Twitters<\/a> in the New York Times<\/em> is timestamped 6:21 p.m., which means that this latest episode of hashtag activism once again made it into the mainstream media in about 24 hours.<\/p>\n","protected":false},"excerpt":{"rendered":"

Retweet this. If you disagree with Twitter’s decision to hide replies to ppl you don’t follow, start your replies with #fixreplies. — @nazgul (aka Kee Hinckley), on Twitter 56000 tweets later, in We learned a lot, Twitter founder @biz admitted that the “user feedback” they had cited as part of their original decision didn’t include […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[150,378],"class_list":["post-757","post","type-post","status-publish","format-standard","hentry","category-social-computing","tag-fixreplies","tag-twitter"],"_links":{"self":[{"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/posts\/757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/comments?post=757"}],"version-history":[{"count":0,"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/posts\/757\/revisions"}],"wp:attachment":[{"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/media?parent=757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/categories?post=757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/2024.thenexus.today\/index.php\/wp-json\/wp\/v2\/tags?post=757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}