Launching “Ask The President” on Twitter

Original draft March 16.ร‚ย  Revised March 19.

The genesis of Ask the President

“Net movement” journalist/activist Ari Melber’s latest brainstorm, Ask the President, is launching on March 19 at http://www.communitycounts.com/Obama. ร‚ย  The basic idea is to provide a followon to Change.gov’s short-lived Open for Questions series [1, 2]: a way for people to submit potential questions and vote on what they think the best ones are.ร‚ย  It’s an intriguing idea, with the possibility of providing a path around the media gatekeepers who have historically controlled access.

Here are some thoughts about how Tweeple (people on Twitter) who support the idea can help with Ask the President‘s launch.

If you’re new to Twitter — or skeptical about it — Deanna Zandt’s two-part series “Why Twitter, anyways?“ร‚ย  and “A non-fanatical beginner’s guide to Twitter” is a great introduction.ร‚ย  Rebecca Leaman’s Introduction to Hashtags on Wild Apricot is also useful background on howร‚ย  words or abbreviations preceded by # are for organizing informationyou’ll be seeing a lot of them in this post.

Strategy

There are at least three ways to create buzz on Twitter

  1. political hashtags like #gov20 (“Government 2.0”), #tcot (“top conservatives on Twitter”), #rebelleft, and #bipart (“bipartisan discussions”) reach people likely to be interested in getting involved and finding out more
  2. whenever somebody tweets*, anybody who’s following them sees it.ร‚ย  So getting the “twiterati”, folks who have lots of or influential followers, to tweet about Ask the President on Thursday can be very helpful.
  3. Twitter’s search page has a list of the top 10 “trending topics”, the words or phrases that are being used most often in the Twitterverse.ร‚ย  Once something gets on this list, a lot of people start to notice it and discuss it, which in turn lets their followers know what’s happening.ร‚ย  “Why is everybody talking about Skittles?”ร‚ย  “Because Skittles’ changed their web site check out http://skittles.com”.ร‚ย  Can AskThePresident crack the top 10?

These aren’t either-or options, of course.ร‚ย  Getting somebody with a lot of followers to tweet about AskThePresident and include the right hashtags helps with #1 and #2.ร‚ย  When their followers retweet**, it starts to help with #3 as well.

Hashtags

Ask the President’s hashtag is #askpres.ร‚ย  So you can use Twitter search or a Twitter client to see all the tweets about Ask the President.

There are a lot of existing Twitter hashtags whose readers are likely to be interested in Ask The President.ร‚ย  As well as political ones from all sides of the aisle, there are also communities whose concerns typically don’t get covered in White House press conferences.ร‚ย ร‚ย  Feminists, women of color, lesbians, gays, bisexuals, transgendered, and others who are marginalized potentially have a huge amount to gain from this if they’re able to organize and participate effectively.ร‚ย  So hashtags like #fem2, #woc, #lgbtq are likely to be very effective channels.

Especially as things are getting off the ground, it’ll add a lot more credibility if somebody already well-known to the readers of a specific hashtag tweets about Ask the President.ร‚ย  Here’s a situation where retweeting helps.ร‚ย  A possible sequence, once the site goes live on Thursday:

  • @AskThePresident kicks it off with a tweet to #gov20 #bipart (to emphasize it’s a bipartisan web 2.0 project), including a link to their web site
  • conservatives on #bipart retweet to #tcot, #sgp, #teaparty and other conservative tags; progressives retweet to #p2, #rebelleft, and #topprog
  • feminists, women of color, and lgbtq activists on some of these other hashtags retweet to #fem2, #woc, #lgbt, #tgot, and so on

One way to increase the chances of this happening is for Ari or the @AskThePresident account to ask the various hashtags for help in advance — for simplicity, linking to this post explain the situation.

@AskThePresident: hey all could you help launch @AskThePresident on Thurs? thx! http://is.gd/nEqk #bipart #sgp #rebelleft #tcot #gov20 #p2 #fem2 #woc #lgbtq

This way, once tweets start showing up on Thursday, people will be more likely to get involved.

The Twitterati

Once the site and Ari’s article are up and we know what URLs to use, it’d be useful to contact the people who are likely to be interested.ร‚ย  To start with, there are zillions of lists of who on Twitter has the most followers.ร‚ย  Twitterholic has a nice layout of the top 100 overall; #tcot‘s got a top-100 list of conservatives; and so on.ร‚ย  For example, using the Twitter convention of ‘@’ to reply or refer to somebody:

@maddow @ricksanchezcnn please encourage MSNBC and CNN listeners to vote on #askpres ! ร‚ย  more at ….

Something important to keep in mind: almost all of these lists are 75% or more male*** and overwhelmingly white.ร‚ย  Women of color are virtually invisible..ร‚ย ร‚ย  So to get more diverse participation in Ask The President, it’ll also be important to prioritize contacting well-connected women, blacks, Latin@s, Asians, and Native Americans who aren’t on the “top” lists.

Trying to connect with important people on Twitter is a lot like any other online communication style.ร‚ย  Take the time to craft a post that conveys you know something about their work.ร‚ย  Keep it clear and precise.ร‚ย  And don’t expect a response — they’re deluged by so many requests like this that the odds are against you.ร‚ย  Still, it’s worth a try.

And …

As blog posts and articles on AskThePresident come out during the day Thursday, people will naturally use Twitter to pass links around.ร‚ย  Combined with hashtag and twitterati outreach, will all this add up to enough to make it into the top 10 search terms?ร‚ย  A lot depends on how often things get retweeted. According to Retweetist, it’s not uncommon for a web 2.0-related story to get retweeted over 20 times; political stories usually don’t fare so well.ร‚ย  We shall see.

Of course, the initial launch is only the first flurry of activity.ร‚ย  By late in the day Thursday, people will presumably have worked out how be using Twitter to promote their Ask The President questions.ร‚ย  And on #followfriday, as well as recommending @AskThePresident, including the URL to the site gives a chance to find out more.ร‚ย  With luck, it’ll wind up near to the top of the charts in TopFollowFriday, Twitturly (and AllTop), and even make a decent showing in WeFollow’s relatively-new politics list.ร‚ย  And then on Monday night there’s #journchat.ร‚ย  Each of these channels spreads the word to different audiences.ร‚ย ร‚ย  Whee!

If this all seems overwhelming, well, welcome to the Twitterverse as of March 2009.ร‚ย ร‚ย  Using strategist Geoffrey Moore’s terminology, Twitter’s crossing the chasm of acceptance and is in the tornado of rapid adoption — with a highly networked, rapidly-changing, and suprisingly reflective (as well as self-absorbed) user base.ร‚ย  It’s a fascinating place to be.

I certainly don’t mean to overstate Twitter’s importance.ร‚ย  It’s much smaller than Facebook, MySpace, or the blogosphere; Ask The President‘s outreach in all of those environments (and the traditional media) is likely to determine its success.

Still, Twitter’s filled with journalists, activists, social media experts, bloggers, and other well-connected people; and it’s a great place for generating buzz.ร‚ย  So it’s worth taking it seriously and factoring it into launch plans.

Ask the President launches Thursday

jon

* posts a message, limited to 140 characters or less, on Twitter

** repost somebody else’s tweet, so that others can see it.

*** Twitter by contrast is 53% female. I’ve been exploring this topic in #women2follow: collaborative empowerment on Twitter.


Comments

38 responses to “Launching “Ask The President” on Twitter”

  1. Great work.

    I’d also recommend using a Twitter Tool called @HootSuite.

    HootSuite allows you to:

    1) Manage multiple Twitter Accounts
    2) Post one Tweet to multiple Twitter Accounts
    3) Schedule Tweets for the future
    4) Get Click Through rates on links in Tweets
    5) A One Touch Posting tool for web pages you want to share (HootLet).

    More at:

    http://hootsuite.com

    Shaun Dakin
    CEO
    StopPoliticalCalls.org
    @EndTheRoboCalls
    @IsCool
    @Stop_AIG_Bonus

  2. Thanks Shaun!

    Managing multiple accounts and scheduling tweets seem like good things. If HootSuite’s shortened URL’s are the ones that go through owl.ly , though, i find them incredibly irritating: owl.ly not only frames the page with their ad, the framing sometimes continues as i click on other links (which may well mean they’re tracking me). boo. still, the rest of the tool seems useful, and i’ll check it out!

    jon

    update, March 21: @AskThePresident is now sending out links that include the annoying persistent ad if you click on them, and track who clicks on them. Is that really a good idea?

  3. Yes, the OWL.ly frame is an issue, but you can quickly close the frame. Only with the OWL.ly, however, can you track clicks / reads of posts.

    Best,

    Shaun

  4. So AskThePresident is a website or just a Twitter account? You explain your strategy here, but not what exactly it is!!! ๐Ÿ™‚ Who’s going to be doing the asking, etc.?

    Otherwise, sounds good.

  5. Thanks for the feedback, Sarah … details, details …

    Presumably when AskThePresident launches there will be a website as well as the Twitter account. As for who’s going to be asking, no idea. Maybe it will be a computer-generated voice that automatically takes the top question on the list at the precise moment Gibbs calls on it: “Colossus, what do ‘the people’ want to ask the president?”

    Seriously, if this gets enough buzz and broad enough participation, then at least a few of the reporters at any White House press conference will have a look at it beforehand. That doesn’t necessarily mean that all the top questions will be asked each time … but if something stays in the top 10 week after week and yet never gets asked, somebody will probably bring it up at some point.

    @AriMelber might have something more to say; I’ll tweet this to him. Otherwise, no doubt all will be revealed on Thursday.

    jon

  6. […] disclaimer: I’m also helping Ari promote Ask The President in general; my Launching รขโ‚ฌล“Ask The Presidentรขโ‚ฌย on Twitter (DRAFT) on Liminal States has […]

  7. If you’re into social network analysis, the Twitter search results for askthepresident since this morning are very interesting. After I tweeted about this thread, Shaun used HootSuite to simultaneously send it out from 9 different accounts. Since we used different URLs, you can tell in the retweet stream who picked it up directly or indirectly from me, who got it from him … and who got the news via Adriel, who after Shaun asked him to RT forwarded it on to the #gov20 hashtag.

    #gov20, by the way, clearly should be in the list of hashtatgs the Ask the President folks are thinking about. Useful information and I’ll incorporate when I revise the draft.

    Overall about 20 people Tweeted about AskThePresident, which is pretty good for a first effort. Roughly 40% of people involved are women. While this is better than the 0% when it was just Ari, Shaun, and I working on this, it’s still far from Twitter’s and society’s overall demographics. So this is clearly something to continue to focus on with Twitter … and potentially an indication that Ask the President might want to look at gender ratios in other media as well.

    Still on the whole it’s an encouraging starts.

    Thoughts about how to do even better?

  8. Sharell Palmer Avatar
    Sharell Palmer

    I look forward to the launch date for @Askthepresident (I’m such a political junkie).

    It seems like it is a good idea but I’m curious to know why Change.gov did away with their open questions forum and wondering if some of the issues that led to them ending it are some of the issues @Askthepresident may face.

    You say that the questions posed by the Twitterati (another wonderful twitter term I learned from this informative blurb) can “potentially” be asked and “possibly” provide a way around the gate keepers.

    My concern is that as the questions come in and they don’t make it to Gibbs or whomever, what does that mean for the @Askthepresident participants? What about the fact that so much is happening right now and what may be the big story on Monday, isn’t so big by Wednesday (especially with AIG always up on the hill either begging for money or trying to explain what they did with the money). Are you concerned about people losing interest? Have you considered that Ask the President may have to serve as something more than just a place to tweet questions for the administration?

    Either way, I’ll be there regardless. I need my fix…of Ari M. and politics.

  9. Great feedback, Sharell, thanks much. I used “potentially” and “possibly” because at this point it’s too early to know … the concerns you bring up are things I’ve wondered about too. We shall see.

    In terms of Open for Questions on Change.gov, my impression is that it was just a pilot during the transitions. So one possibility is that we’ll see something with a similar goal on WhiteHouse.gov at some point — hopefully one that addresses some of the limitations of OfQ. Hopefully sooner rather than later, although they’ve got their hands fill with other stuff.

    jon

  10. Coming in late on the thread here — though of course I’ve been writing and working on this elsewhere — so thanks to all who are interested and working to advance citizen questions. To Sharell’s excellent points:

    – I discuss the Change.gov precedent at length in the article on this, which will be published tomorrow, Thurs. Yes it’s both a good precedent and a cautionary tale.
    – I agree that the fluidity of news and national priorities can make it hard for a question that gathers support now to be relevant in two weeks. However, the portal for Ask The President can grow into more than a one-shot mechanism to push questions, it can also provide a dynamic, transparent snapshot of questions and debates that are important to (some segment of) the public. I discuss this potential benefit in the article as well, contrasting it to more informal media contact with the public (such as reader email, which is not transparent, or twittering with media figures, which is not pooled or mechanized.)

  11. Should Ask the President also have a hashtag? If so, what to use?

    Adding a hashtag has a lot of advantages. To start with, it’s one more concept -and one more possibility for confusion. When to use @askthepresident, when to use the hashtag?

    Then there’s the matter of what to call it. #askthepresident is too long for people to type; #atp is already taken. Something like #askpres is somewhat short but not very mellifluous and flunks Amy Gahran‘s “can’t it used in a sentence?” test. Micah Sifry suggets #askthepres which adds three more characters but is still shorter than using an @reply would be and seems to me like the best suggestion so far.

    So let’s compare and contrast. Which do you prefer, the hashtag

    #askthepres “What are your plans to get FISA right?” please vote at http://….

    “What are your plans to get FISA right?” please #askthepres at http://

    or the @-style reply?

    @askthepresident “What are your plans to get FISA right?” please vote at http://….

    “What are your plans to get FISA right?” please @askthepresident at http://

    If you read this and have an opinion, please tweet something like “@AskThePresident no hashtag please” or “i think #askthepres is a good idea” to give feedback. thanks!

  12. Well, I think that it seems like people are making this about them as individuals. “I have written elsewhere.” “This is so and so’s brainstorm.”

    The whole point is to keep it open. Having a twitter account that is “supposedly” going directly to the president is hardly an idea of one person. He is everyone’s president.

    One of the problems about what is going on in this world right now is that everyone is thinking their particular crisis is the most important crisis. It can’t be about individual egos. I am a social scientist.

    Perhaps you need some social scientists to help with strategies so that whole segments of the population are not left voiceless or deliberately silenced.

  13. Thanks for the comment DJ. I completely agree on the need for strategies to keep whole segments of the population from being biased.

    I wasn’t involved in the creation of Ask the President and so don’t know if they involved social scientists or whether they’ve paid attention to diversity on that side. I completely agree that it’s likely that the system will in many ways reflect existing societal biases where entire segments of the population are denied voice. Most obviously the internet focus reinforces the bias against people with less access to technology and connectivity. For those online, existing power disparities in the blogosphere (etc.) give certain groups advantages. Have they thought about accessibility? Multi-lingual support? The biases of the White House press corps? We shall see.

    That said I think the basic idea of exploring ways to get citizen questions into White House press conferences is an excellent one — and that there may well be ways to work within the system to give more of a voice to at least some of the communities that are currently marginalized. On the chat tonight, we speculated about trying to get progressives united behind an issue chosen by a group of women of color … details TBD but it certainly seems worth looking at. The existing system of press conference questions totally excludes so many perspectives that there’s certainly room for improvement.

    In terms of mentioning individual people, I do that for a couple of reasons. First of all I think it’s important that people get recognized for their ideas and work. Secondly this also helps document who’s involved — which from a diversity perspective helps to reveal power relationships and who’s not involved.

    Perhaps you need some social scientists to help with strategies so that whole segments of the population are not left voiceless or deliberately silenced.

    Agreed.

    jon

  14. Some early results, about 5 hours after the launch:

    About 30-40 tweets in the last hour, mostly from the people involved with Ask the President who are actively promoting it (Shaun Dakin, me). It peaked at maybe 60. Big retweets from Steve Case of AOL and BJMendelson who has 192K followers. As of 12:30, @AskThePresident had 325 followers.

    It’s striking looking at the Twitter search how male and white it is. http://search.twitter.com/search?q=%23askpres Only Ari’s question about diversity got picked up by anybody else. This lack of diversity is reflected elsewhere. If you look at Ari’s original article, he only mentioned guys (and for all I know, they might all be white guys). Blog posts I know of so far: Craig, Micah, Philip, roadkillrefugee, and Katrina vanden Heuvel. Along with those two big tweets by Steve and BJ, I guess it’s no surprise the search results are so male and so white.

    The numbers that matter more of course are on the Ask the President site as a whole which are climbing very rapidly: 127 questions, 408 participants, 3269 votes as of 12:30 PST. The top 5 questions are from Bob, Boris, IPA, Fai, and Wade. Presumably the lack of diversity in blogging and tweeting is reflected in the broader population on but I’m not sure how to check. A potential issue: the current #1 question is from Bob Fertik about a special prosecutor. Given Ari’s previous work with Bob to promote a special prosecutor question in the last Open for Questions that certainly creates the impression that insiders have advantages.

    On #p2, we’re watching and debating about whether it makes sense to get involved. Stay tuned …

  15. Whoops, missed the retweet from Ana Marie Cox … with 196K followers, the biggest tweet yet!

  16. Over 100 people have tweeted something involving @AskThePresident or #askpres on Twitter. Today’s #followfriday, and that’ll be another great chance to build some buzz.

    Speaking of buzz, if you’d like to support Ask the President, could you be kind enough to tweet something like

    #followfriday: @AskThePresident and #askpres for “The People’s Press Conference” http://tinyurl.com/askpres

    Thanks! We now return you to the Twitter launch and diversity update, currently in progress.

    It’s a very good start. If Ari can mobilize a good precentage of the almost-700 people in the Net Movement group, and some of the other sponsors get some Tweeting going as well, skittles-like conditions are possible.

    The sponsor list is really impressive btw: The Nation, The Washington Times, Personal Democracy Forum, Change.org, Democrats.com (Bob Fertik, whose question continues to lead), Care2.com, Citizens for Civil Discourse, Craig Newmark (founder of Craigslist), Professor Larry Lessig; Professor Hugh Hewitt (HughHewitt.com); The Field Blog; Jack and Jill Politics Blog; Culture Kitchen Blog and the Smart Mobs blog, among others. Wow.

    On the diversity fronts …

    Gender: If you filter out the project sponsors like Ari, Shaun, and Micah, there’s evidence of some significant progress here. Early on, less than 40% of the people tweeting about it were women; since around noon (Pacfic time) it’s up over 60%.* Elsewhere, Laura Flanders covered it on GriTV, Sarah Jaffe on Alterdestiny, and Megan Garber in the Columbia Journalism Review.

    Race: First of all, even though they’re not listed in Nation editor Katrina vanden Heuvel‘s Huffington Post article, Megan Garber reports that Color of Change is a sponsor as well. That’s good! Jack and Jill Politics is a sponsor too, and Jack Turner (aka Baratunde Thurston) just put up a brief squib on it; after I get this post up, I’ll add some comments over there.

    Bipartisan support: BJ’s post went to #tcot; not sure if he’s a regular there, but in any case it’s a big help. Tom LoBianco‘s Washington Times and Laer Pearse‘s enthusiastic endorsement are good too. Jules Crittenden of Pajamas Media is a lot more skeptical but hey, any publicity is good publicity. Encouraging!

    On the communitycounts.com site, as of 11:45 p.m. Pacific time there are 8276 votes, 753 voters, 225 questions … numbers are incresaing by 2% to 3% an hour which is quite good for this late at night. The top 6 questions are still from Bob, Boris, Fai, IPA, Wade, and truthbites.

    All in all, a good first day. On to Friday! Speaking of which, please consider tweeting

    @BarackObama: please add @AskThePresident to your #followfriday list! #askpres

    Thanks!

    jon, aka @jdp23 on Twitter

    * of course, the project sponsors as well as I are all doing a bunch of tweeting, so most of the tweets are from guys. It’s interesting to compare-and-contrast the ‘raw’ Twitter search with this one where Ari, Micah, and most of Shaun’s profiles are filtered out.

  17. Incidentally, for those of you who are promoting questions, Sarah Jaffe’s Alterdestiny post does a great job of using the “embed” widgets that allow people vote for a question directly from your site. For example:.

    The key is to cut-and-paste the “embed” HTML code to your blog or web site. Easy enough, although if you don’t know the term-of-art “embed”, it’s virtually impossible to figure this out. And it’s likely to make a significant difference in getting votes.

  18. […] without spending a lot of any money — should consider including Twitter in their plans.ร‚ย ร‚ย  Launching “Ask the President” on Twitter on Liminal States is an example zero-budget and minimal-time-investment launch plan with discussion […]

  19. Just poking around on the Ask the President site and was wondering about a voting issue. It looks like it’s one vote per IP address per question… but If I was using Tor, couldn’t I vote “early and often,” so to speak?

  20. David Colarusso of Community Counts replied via email (quoted with permission)

    The short answer is that no system is perfect. Short of checking against voter rolls, we have to use some proxy for the individual be it IP, registration, captcha or the like. So three points:

    1) IP filtering offers the smallest infinity.
    2) People will look at the logs before “certifying” the votes.
    3) A computer program doing what your bother describes might just find itself faced with a captcha at some point depeding on it’s behavior. ๐Ÿ˜‰

    You can find a discussion of this here: http://www.communitycounts.com/blog/?page_id=30

    And you can see how we dealt with it during 10Questions here: http://techpresident.com/blog-entry/10questions-round-one-audit-summary

    -David

  21. Sunday morning, 7 a.m. PSG: 23411 votes, 2015 voters, 535 questions. Robert Appelbaum’s question about student loan forgiveness has moved into #1 at +347. Not sure how much a difference it makes, but Robert is also promoting this in his 150,000+-person Facebook group. Pablo Manriquez’ student loan forgiveness question is at #12, so it’s clearly a popular issue with the voters so far.

    Bob Fertik’s special prosecutor question is at #2 with +232. I tracked him down by email and he told me that he hasn’t done any significant promotion other than posting the widget at Democrats.com.

    The top 12 is now Robert, Bob, Boris, Fai, Wade, IPA, truthbites, Matthew, David, Wayne, John, Pablo: at least 75% male. And at least three of the top 4 (not sure about Fai) have significant networks already in place. So I thought this question (which I found via a tweet from @KDeutsch) was particularly good:

  22. Hi all– this is Ari Melber from the “Ask The President” project, and I’ve been reading and hearing the feedback, advice and criticism of the project with great interest, (both here and in other forums). A few thoughts and replies:

    – The criticism that the participants in this project do not currently reflect the entire population is obviously valid, and it is a very important issue. (My understanding is that all our coalition partners agree on this score, but I’m only speaking for myself in this comment.)

    – I see two major ways to look at this issue:

    1. IMPROVE THE FORUM: Let’s continue to work together to broaden participation. That means taking a four-day old project and bringing it to as many people as possible across the web, not just political activists or news junkies, and proactively inviting their participation. I’ve been reaching out to many different entities to appeal to broader input, from Color of Change to YouTube to the White House, and I’d welcome your help in that approach.

    With labor and time, we can also bridge the digital divide by getting people to take flip-cams out into their communities and recording people’s questions — thus using this technology to amplify the voices of people who may never know the communitycounst url, or who may never access a computer. I’ve always thought the video option here was key because it allows people to speak in their own voice out in the world, (as long as someone else can record it), and is thus potentially more open than an exclusively text model. Can *you* help do recordings like that, or help us find people who can? Let us know. (I’m at amelber at hotmail)

    2. Now, another perspective on the representation issue:

    COMPARED TO WHAT? Many observers have contrasted the people asking questions in this project to the electorate at large. That’s an important and relevant comparison.

    But another relevant comparison is the people sitting in the White House East Room questioning the President — a small group of leading journalists credentialed by major corporations and hand-picked to ask questions by the federal government. The operating premise of our campaign — backed by some traditional news organizations like The Nation and The Washington Times — is that the questioning of the President should be opened up to a broader group than that traditional press corps. Viewed in that light, Ask The President is already more representative, more transparent, and engaged in more open discourse about the issues facing the country than the traditional press corps and its traditional approach to privately selecting its questions, issues and priorities for engaging the government.

    Again, I don’t offer this as an excuse for allowing Ask The President to be tilted towards activists or the digeratti, but rather as a context for the progress we can continue to make together.

    Thanks, Ari

  23. Thanks for the lengthy response, Ari. It’s great to see that the project team is taking the time to engage on this!

    I love the videoing idea, and for the next iteration a good how-to page could make this a lot easier. Videos aren’t faring too well this time (there’s only one in the top 12 and it’s now down to #7) it will hopefully be easy to tweak the software for next iteration to allow some text with the video, and that should help a lot.

    On the technology front, another thing thing that would make a huge difference is a good mobile phone interface that allows people to vote via SMS. There are probably some UI issues too, there’s so much going on in the interface that it’s likely to be overwhelming to relatively new computer users — and there may also be accessibility problems.

    Moving beyond technology, it would be great if more of the coalition partners were active on relavant blog threads on blogs read by the communities you’re trying to reach. For example, when Baratunde Thurston posted on Jack and Jill Politics … none of the other sponsors dropped by to encourage people to participate or offer to help. For that matter I’m not sure how many tweeted it either.

    I do completely agree with the “compared to what?” question. It’ll be very interesting to compare and contrast the results on Tuesday night with the questions that are actually asked — and the people asking them — at the press conference. Of course this is just a first iteration for Ask the President but I suspect that what we’ll find is at least some marginalized perspectives are represented … and others aren’t.

    It’ll be vital to see this both as a success (“compared to what?”), and as a spotlight on areas where improvement is needed going forward.

    Other thoughts?

    jon

  24. My suggestion:

    On the repetitive question thing: What about adding a feature to flag questions for repetition? Would be a way to enlist the people who are excited about it to find a way to narrow down the questions so that the ones that are really popular but are not getting to the top because of their disparity. Especially since when you go to the page, it gives you random questions rather than top rated…

    Was thinking of a different flag option, not the “flag as problematic” but a “flag as duplicate” button where it would be easier for the site managers to look over and realize that the same question has been asked–and then combine the votes on them to get an actual accurate count.

    And it did work for me in wordpress.

  25. Just an FYI re: wordpress and the embed code–it works with self-hosted blogs using the WP.org software, but not with sites (like bastard.logic) that are hosted on the WordPress.com server.

  26. great suggestion, Sarah — it’s kind of like crowdsourced duplicate detection. probably too late to get it into this iteration, but certainly worth thinking about going forward.

    and great info, matttbastard. getfisaright.wordpress.com is also hosted on their server so it looks like we are similarly screwed. sigh. anyhow, thanks for posting — better to know now!

  27. On another thread, Debra makes some excellent suggestions, including …

    Anyway, there are homeless people on Twitter, as mentioned before, so I would suggest we ask them what they think. I think we should have campaigns to reach those who are not included in THIS discussion and AskThePresident yet. They are often on Twitter, believe it or not.

    and

    I would like to suggest that we have a Twitter Team that is NOT media, but community oriented. Then that Twitter Team could give a coalition perspective.

    And noxhanti adds

    whilst those without constant access to the net may be under represented the net gives them possibilities to connect like never before as well as a sense of empowerment. Just been talking to someone on twitter who is /was clueless about how it works but has been taken out of his isolation by the tool. Moreover, as he gains in confidence he is expressing himself more even though the computer keeps dying on him (???).

    which I think speaks equally well to the possibilities we all see from Ask the President and other online projects.

    It’s a great discussion to be having!

    jon

  28. I think that FLIP idea is great and that the company that owns the brand may be interested in sponsoring the project.

    Anyone can ask questions and then upload at a library, home, school, coffee shop, office, etc…

    Shaun Dakin
    @EndTheRoboCalls
    @IsCool

  29. I agree that the flip idea is wonderful. If flips could be supplied I would be willing to go to the streets of Gainesville – believe it or not there is a huge homeless population here! (Right outside the court house, natch!)

    As far as getting the word out to homeless, unemployed without benefits, folks who are suffering because of huge medical costs, those facing eviction due to foreclosure, etc., I think we could advocate through twitter more than we do.

    Perhaps someone on this coalition would be more interested in blogs or blogging than another. I am willing to spread the word but I think if we have some kind of organization or division of labor we will be more effective.

    I would be willing to organize some Twitter campaigns to get more people using hashtags. Hashtags are great because we don’t have to follow one another or be followed in order to have a conversation.l

    I assume #AskPres is the one to use. Perhaps #P2 could be the window because frankly, a lot of disenfranchised folks do not trust the government.

    As far as the site itself, AskthePresident forum is great, but I think there needs to be maybe different levels of questions.

    Perhaps topical organization, domestic, foreign issues, etc., might help. Also, some of the writing and spelling is somewhat difficult to understand, so maybe there could be a second level of questions or maybe comments allowed so there is more clarity. Some of them are like rants.

    I know with the question I submitted I wanted to rewrite, but felt I couldn’t, so I just left it. I wanted to be more clear with some background information. Also, it was disheartening for me personally to have my idea slammed with the harsh scoring.

    If we expect the disenfranchised to participate in the forum directly then I think we need to help them get their questions to the top or at least better received than mine. It could lead to them feeling even more disenfranchised.

    There are a lot of people who still believe that homeless people deserve to be homeless or unemployed and almost bankrupt people deserve that, believe me, I know from personal experience.

    It is almost like we need some kind of mediation for the underrepresented groups or someway to get more information about the questioner.

    The fact that I have a phd in social sciences often surprises people when I tell them that I have been chronically unemployed in rural Florida for over 5 years. Emphasis on the rural. LOL

    Anyway, that is more than enough about me for god’s sake! Let’s get people heard and take it from there…

    peace out

  30. So I wanted to address a few points Jon brought to my attention regarding usability. First, there have been no specific steps taken to make the site section 508 or WCAG compliant. However, general ease of access and navigability have been on my mind during all steps of design and construction, leading to choices such as machine readable text over image-based variants.

    Admittedly, there is always room for improvement. I’d like to point out, however, that the site was originally designed to handle video content. The almost exclusive submission of text has, in my opinion, detracted from the site’s overall approachability. Take for example a page containing only video.

    http://www.communitycounts.com/forum/?id=obama&embedon=&view=1&display=&hide=3&datefilter=&search=youtube&all=1

    More reason to get out there with those cameras. ๐Ÿ˜‰

    That being said, the site has historically been a one-person design and build. It need not be that way, however. The code is open source and anyone is welcome to have a go at improving it. You can find a link to the source code and developers’ group off of the site’s main page

    http://www.communitycounts.com

    I envision one of the next major updates will involve the inclusion of forum-specific editable style sheets. I am hopeful that this may help address many of the above issues.

    The take away here is that we’re trying to build something new and open, something for and by the people. That being said, the only limit on what we produce is found in how well we can work together.

    Thanks everyone for your great questions, suggestions and thoughts. Keep them coming.

    Best,
    David

    Note from Jon, March 25: this comment was mistakenly flagged by the Akismet plugin as spam and so didn’t appear until now. Apologies to all.

  31. Thanks for the background, David. communityCOUNTS is a very promising system and my feeling is that now is a great opportunity to build on this high-profile exposure and reaching out to people for help with accessibility and usability. Let’s brainstorm on how to do that once we recover a little.

    Video certainly has a lot of advantages, but disadvantages as well: it marginalizes out anybody who doesn’t have a broadband network connection and fast computer. And for me the all-video page visually almost painful, there’s so much going on.

    I think what you really want is for each question to have a text and video version, along with a link to where people can find out more. Scroll down a little on the Get FISA Right page to get an idea of what I mean.

  32. Ari linked back to this thread on March 20, from NBC’s Chuck Todd Gathers Citizen Questions for Obama Presser.

    Chuck alas chose to ignore #askpres, and made Gawker‘s short list of most obnoxious questions.

  33. Coincidentally or not, four of the five questions that have gotten answered so far had active Twitter campaigns.

    Three “Ask the President” questions were answered at Obama’s online town hall on Thursday: Fai’s on single-payer health care (also featured by Sarah Jaffe on Alterdestines, truthbites’ YouTube video on VA funding, and bcreativ2003’s question about homeless vets that came through via Twitter. (All three of these were on the #p2 wiki page. How cool is that?) Two were from women, one from a man.

    In The President’s Never-Ending Virtual Town Hall , Ari Melber reports that ABC’s Jake Tapper asked two more questions to Robert Gibbs at the press briefing, one from Peter on CEO compensation and the other from Jason about Congress posting bills online. Patrick Ruffini of The Next Right also used it as an example of how conservatives could use events like Open for Questions to hold Obama accountable. This question got a lot of promotion as well within Ask the President from the Sunlight Foundation; kudos to them and coalition partners Larry Lessig, Craig Newmark, and Micah and Andrew of Personal Democracy Forum, all of whom support this cause.

    jon

  34. David Colarusso and communityCOUNTS announced an “Ask Congress” followon, based on the same software. My comment on his announcement on techPresident:

    Congratulations, David! It’s great to see the communityCOUNTS get broader recognition and use.

    There are still some major challenges for the software. Without mobile access, and limiting to one vote per IP, it’s virtually impossible for people who don’t own computers to participate. Video-only questions marginalize those without high-speed network connections. The high-information user interface is optimized for technologists and millennials and very hard to use for a lot of other people. For Ask the President, only one of the top 10 questions was from a woman. It’s not clear whether the software meets web accessibility guidelines. And so on.

    What’s your plan to address these moving forward?

  35. Ask your lawmaker is a project by the Capitol News Connection where CNC journalists “track down lawmakers in Congress and on the campaign trail to get your questions answered.” There site has some excellent responses by a variety of politicians — and some good questions waiting to be asked. It’s also a much less intimidating UI.

    Seems worth looking at.

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  37. […] to communicate in this manner, including Change.org’s Ideas for Change and the collaborative Ask the President effort, and I view the relaunch of Get FISA Right to be an extension of this ongoing effort to […]

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